How do I manage emails and close my account on Discovera Launch?
Control which notices reach you, switch your sign-in email, or request full account deletion and data removal.
Updated
Adjusting your notice trail
Every message we send has its own unsubscribe option built in. For finer tuning, visit /account/notifications to toggle each type of alert on or off and set your preferred frequency.
Some communications cannot be switched off: receipts, refunds, payment difficulties, holds on your listing and alerts about your account security are always dispatched.
Updating your sign-in address
Head to /account/email and submit a change request naming your new email. We'll verify the switch by mailing both the old and the new address, then send a final confirmation once the update is live.
Removing your account entirely
To delete your account, founder profile and all personal information, send a request via /account/privacy (or email launch@zinndigital.com directly) from the address linked to your account. We'll respond to confirm what gets removed.
Good to know: on /account/privacy one button downloads all your data as a zip, with your invoices as PDFs.
Invoices are retained for the duration required by law. For the full picture of how we store and use your data, consult /privacy.
Questions people ask
- Can I stop particular emails without closing my account?
- Yes. Each notice type can be toggled on /account/notifications, except receipts, refunds, payment issues, listing holds and security alerts, which we always send.
- How long does it take to change my email?
- We confirm the change with both addresses, then send a security notice to your new one. The switch is live once confirmed.
- What happens to my invoices if I delete my account?
- Invoices are kept for as long as the law requires, even after your account is closed.