Help centre

Answers about launching, pricing, badges, VAT and your account. Can't find it? Use the help button on any page to ask our assistant or send a request to our team.

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Developers

• Tap our API or MCP to explore and manage launches

  Connect via REST API or AI assistant with MCP to search launches and manage your listings on Discovera Launch.

Badges and links

• How badges and links work on Discovera Launch

  What our badge does, why free listings need it, and when your link carries SEO weight.

Pricing and payments

• Spot your launch on multiple discovery sites?

  Choose between a self-managed multi-site bundle or we handle the listings for you across other launch platforms.

• What does launching on Discovera cost?

  Explore our pricing for launches, profiles, reviews and sponsorships—all clearly marked, no hidden costs.

• Can you get your money back on Discovera Launch?

  Purchases cannot be refunded once paid, except when we remove a listing you've funded.

• Where does VAT show up on my bill?

  How Discovera Launch calculates VAT, where to log your VAT number, and how to retrieve your receipts.

Your account

• How do I claim and verify my company's listing?

  Take ownership of your listing by proving you control the company domain, then edit it and earn the Verified badge.

• How do I edit my listing after going live?

  Update your listing's description, FAQs, links and more instantly by signing in to the editor; changes take effect immediately.

• How do I manage emails and close my account on Discovera Launch?

  Control which notices reach you, switch your sign-in email, or request full account deletion and data removal.

• Why is my listing held until my founder profile is complete?

  Complete your founder profile to release your listing from hold and bring it live on Discovera Launch.

• Which notices should you log in to receive?

  Set up your alerts across email, Telegram and Slack, choose your rhythm, and mark out quiet hours.

• What can you do on each account page?

  Navigate your account pages at Discovera Launch to manage listings, track performance, billing and settings.

Launching

• Can I list my find in more than one category?

  Your main category is free. You can add up to 3 extra categories for $5.

• Spotted a gem? Free listing or paid launch?

  Discovera offers both free and paid paths to log your discovery. Here's what each trail reveals.

• How do I relaunch my listing in a later week?

  Spotted something worth a second expedition? Relaunch your listing to a future week while your community votes stay put.

Getting help

• How to find help and reach our team

  Use the help button to search articles or ask our AI, or email our team for direct support during office hours.

Getting started

• How to log your product launch on Discovera

  Navigate the path from submission through checkout to going live in your chosen launch week.

Community

• How are launches ranked on Discovera Launch?

  Your launches climb the boards through community votes—no money changes the rankings. Here's how each leaderboard works.

• How are launches ranked on the trail?

  Votes come from the community and can't be bought. Sign in, confirm your email, and vote once per launch.

Still stuck? Contact us. Our team works Mon-Fri 08:00-20:00 UTC and answers every request by email.